Increase the security of your account by enabling Two-Factor Authentication (2FA). Once 2FA is enabled in your account for your login, you will receive a special verification code via text message* each time you log in. Once you enter the code, you will then have access to your account. This adds an extra layer of protection to your job and applicant data.
Note: Two-Factor Authentication is not available when utilizing Single Sign-On (SSO).
How to Enable 2FA
1. From your applicant tracking system (ATS) dashboard, go to the Hamburger Menu on the upper right of your screen and select Account Details from the Main Menu. On the Account Details page, under Account Security on the right, you will see the toggle switch for Two-Factor Authentication.
2. Click the toggle switch to enable 2FA. A box to enter your mobile phone number will appear. Enter your phone number and click Next.
3. You will be sent a verification code via text message. Enter that code in the text box as requested. If you did not receive the verification code, click the I didn't get a verification code link and re-enter your mobile number making sure to check for any typos. Once the verification code is entered, click the Enable 2FA button.
That's all there is to it!
Once enabled, every time you log in you will receive a verification code via text message. Enter the verification code and click Verify and you're in!
How to Disable 2FA
You can disable Two-Factor Authentication at any time by flipping the ON toggle switch back to OFF.
*Message and data rates may apply. In other words, when you use our 2FA services, the only cost to you is whatever your wireless provider charges.