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Knowledge base
Getting Started
Getting Started Resources
11
Getting Started Guide
Setup and Training Options
Job Posting Checklist
Practice Guide for New Users
Resume Import Tool
View all 11
Integrations
API
3
API: How to connect your account to your company website
How to Use Zapier for Email Notifications
How to Connect Canvass to your Account
Jobs Widget
2
Embeddable Jobs Widget: How to connect your account to your company website
Job Widget job listings - "Apply here" runs into next job listing
Slack
2
Integrate with Slack
Enable Weekly Reports and/or Interview Follow Up Reminders to Slack
Wufoo
1
Wufoo Forms: How to integrate custom online forms with your account
Video Conferencing
0
Partner Marketplace
1
Partner Marketplace - Integrations At Your Fingertips
Forms & Reports
Forms
3
Employment Application Form
Form Builder: Date field type
Form Builder vs. Wufoo: When to use each
Reports
5
Download your job alert email subscriber list (admin users only)
Add a tracking code to your job url to track source
How can I use the reporting tools?
EEOC Survey
Applicant Data Exports
Notifications & Alerts
Notifications
6
Enable or disable Daily Update / Weekly Hiring Summary email notifications
Enable summary email notifications by job
What information is included in the Daily Update emails?
What information is included in the Weekly Summary emails?
Who receives the Daily Update / Weekly Summary emails?
View all 6
Job Alert Emails (for job seekers)
3
Job Alert Emails
Notifications: Disable 'Notify Applicants of New Jobs' feature
Job Alert Email Report
Applicants: Review, Rate, Communicate & Hire
View, Review & Rate Applicants
13
Applicant applied multiple times / Duplicate applicant alert
Edit an Applicant's Contact Info
How can I tell whether I have any new applicants?
How do I download the "print view" of an applicant?
How do I rate applicants? Why should I rate applicants?
View all 13
Assess Applicants
0
Communicate with Applicants
11
Communication Options with Applicants
New Messages Inbox
Send a Bulk Email Message
Send a Bulk "Thanks but No Thanks" Email Message
Send A Message To An Applicant
View all 11
Schedule Interviews
3
Send A Meeting Request To An Applicant
Send a Phone Call Request to an Applicant
Calendar Feature: How to schedule and add interview locations
Organize Applicants
12
How do I download my applicant list or an applicant's resume?
How do I search for applicants?
Workflow - filter applicants by status
Search: Hints for searching your applicant database
How to Move or Copy Applicants to Other Positions
View all 12
Hire Applicants
9
"Mark as Hired" Feature: How it Works
Offer Letter Templates
Edit an Offer Letter Template
Add a New Offer Letter Template
Copy an Offer Letter Template
View all 9
Applicant Pooling
2
Applicant Pooling: Sharing Your Applicants Across Jobs
Applicant Pooling: How to Access Applicants in your Applicant Pool
PrismHR Hiring Resources
PrismHR Hiring: PEO Resources
12
PrismHR Hiring Demo Video
Enable access to PrismHR Hiring in HRP Web Edition for All Clients
Enable access to PrismHR Hiring in HRP Web Edition for Select Clients
Enable Access to PrismHR Hiring in PrismHR for All Clients
Enable Access to PrismHR Hiring in PrismHR for Select Clients
View all 12
FAQs
4
What is my unique PrismHR Hiring account (Careers Page) URL?
Create a PrismHR Hiring Account in HRPyramid
When is my next billing date?
Safari and PrismHR
Log In / Password
3
"Email is not valid" message when logging in to PrismHR Hiring
How can I reset my PrismHR Hiring password?
How do I log in to my PrismHR Hiring account?
Mark as Hired / Onboard
5
Mark as Hired: Begin the Onboarding Process in HRPyramid
Mark as Hired: Onboarding via Job Candidates in PrismHR
Mark as Hired: Onboarding via New Hire in PrismHR
What fields are transferred when an applicant is hired?
Delete a New Hire in HRP/Prism
Jobs: Create, Edit, Manage
Staffing Version (Multiple Sites feature)
5
Add a New Site
Assigning a job posting to a Site
Using the Jobs Widget with the Staffing Version
Where to find your Site Management Tool
Site Management: Managing Multiple Cards
Create, Edit, & Delete Jobs
23
Creating a job posting in multiple cities
Active vs. Offline Job Postings
Adding a clickable link to a job posting
Copy (duplicate) a job posting
Delete a Job Posting
View all 23
Manage Jobs
4
Job Tags: Organize your Postings
Dashboard Filters
Removing Job and Applicant Tags
Sponsoring Jobs on ZipRecruiter
Careers Page
5
Job Posting Sort Order
Add a hyperlink in your Careers Page text
GDPR Compliance
Candidate Cookie Policy
Candidate Privacy Policy
EPAY Hire Account Options & Access
Account
3
Can I include multiple accounts under one login?
How Can I Reset the Account Password for a User?
Set/change your default time zone
Billing
2
How do I access my billing statements?
How to update or replace the credit card on your account
Customize & Design
22
Advanced: Customizing the "from" name on email correspondence with applicants
Applications: Allow Duplicate Applicants On/Off
Applications: Collect/Require Address On/Off
Applications: Disable Job Codes From Being Viewable On Your Job Listing
Applications: How to add Disclosure Statements to your Application Form
View all 22
Browsers & Technology
1
What browsers and technology are supported?
Staffing Version: Clients & Sites
4
What is the Staffing/Multisite Version?
Create a New Site
Assigning a job posting to a Client Site
Using the Jobs Widget with Clients & Sites (Staffing Version)
Account Options & Access
Login & Access
1
Forgot my password
Account
4
How Can I Reset the Account Password for a User?
Set/change your default time zone
Searching the Audit Log
User Notifications
Billing
2
How do I access my billing statements?
How to update or replace the credit card on your account
Browsers & Technology
2
What browsers and technology are supported?
What browsers and technology do we support?
Staffing Version: Site Management
6
What is the Staffing/Multisite Version?
Where to Access Site Management
Create a new Client Site
Assigning a job posting to a Client Site
Using the Jobs Widget with Site Management (Staffing Version)
View all 6
Applicant Traffic
Advertising Your Job
10
Post to Job Boards
Indeed Sponsored Postings - Getting Started
Job Board Options
What paid job boards are available?
Indeed Sponsored Job Ads
View all 10
Free Job Boards
7
Posting Your Job to Free Job Boards
Automatically Post New Jobs to Free Job Boards
What free job boards are available?
Get the Scoop on Indeed’s Organic Visibility (Free) Option
Why can't I find my job listing posted on the free job boards?
View all 7
Other Applicant Traffic Sources
1
How does the Referral Program work?
Quick Apply
3
Why are some applicants bypassing the required application form questions I created with Form Builder?
Applications: Express Applications
Quick Apply: How to turn on/off for staffing version
Refreshing Job Ads
2
Why do I have fewer applicants applying to my position now than when I first posted my position?
How to create/cancel a recurring posting for Paid job boards
Remote Recruiting
1
Tips for Posting a Remote Position
Customize & Design
23
Advanced: Customizing the "from" name on email correspondence with applicants
Applications: Allow Duplicate Applicants On/Off
Applications: Collect/Require Address On/Off
Applications: Disable Job Codes From Being Viewable On Your Job Listing
Applications: How to add Disclosure Statements to your Application Form
View all 23
Social Media Advertising
2
How can I use social media to advertise my job?
LinkedIn Sharing Widgets: logo size recommendations
Tips to Increase Applicant Traffic
1
Tips for increasing qualified applicant traffic for your job posting
Using the Job's Apply URL
1
How can I connect my application form to other external job boards?
Training
Training
7
Working with and Managing Applicant Files
Defining Your Company Info and Branding Your Careers Page
Creating, Editing and Sending Offer Letters and Documents
Options for Duplicate Applicants
Verifying Your Applicants: Background Checks & Reference Checks
View all 7
Security
Authentication
1
Two-Factor Authentication (2FA)
Background Checks
Crimcheck Packages & Pricing
1
Crimcheck background check packages & pricing
How To's
5
Background Checks
Crimcheck: SSN trace inconclusive
Background Checks - Applicant Experience
Enable Automatic Background Checks
Background Check FAQs
Users
User Management
5
Users: Add, Edit, Manage
What is my permission level?
Customizing User Roles & Permissions
Workflow - Custom Job Roles
Assigning User to All Jobs at a Site
Product How To's & Resources
5
Crimcheck (background checks)
Processing status: delays to resume imports, job alert emails, emails to applicants/managers
HiringThing Jobs Twitter criteria
Custom URL
How do I clear my cache & cookies?